ABOUT V³

V³ is dedicated to providing innovative online products and services that are proven to promote growth and efficiency in the leisure industry.

The V3Travel System is one of V³ ’s core products, which enables the tourism industry to distribute tourism products via internet distribution channels to customers in real-time.

The unique patent pending ‘eviivo tourism OBX’™ and ‘frontdesk’™ are provided under exclusive licence in Australia and New Zealand from eviivo and is marketed as the V3Travel System in these markets. Combined with additional components, it delivers solutions at many different levels including national, regional, sub-regional, destination, and to individual businesses.

For tourism Product Providers, V³ provides frontdesk™; the business management system that allows Providers to manage their inventory and deliver products live to as many distributors as they choose.

A network of local Supply Partners distributes and supports frontdesk™ under a locally branded version across Australia.

V³ offers Distributors real-time inventory availability and pricing for Australia’s most comprehensive range of boutique tourism product, and makes it easy for customers to search, book and pay online.

V³ also works closely with national, regional and destination marketing organisations to develop leadership digital distribution strategies.

Using the Open Booking Exchange™ technology (OBX™) means government tourism offices can provide the ultimate digital strategy and implementation for all sectors of the industry in a commercially neutral way.

V³ also manages and simplifies the back office settlement processes associated with taking payments and settling commissions between distribution channels and providers, support and service providers.

MANAGEMENT TEAM

The V³ management team consists of an experienced group of business people who have direct experience of travel & tourism, working with SME businesses, successful growth of technology businesses, and building successful service-led businesses.

Shane Crockett - Executive Director and CEO

Shane brings over 20 years of experience in tourism; tourism technology, and travel industry dynamics to his current role as CEO of V³ where he has been responsible for the development of the leading new era open exchange technologies.

Prior to V³ Shane was CEO of the Western Australian Tourism Commission , where he led the agency's destination marketing, infrastructure development, retail travel operations as well as the online travel information technology.

His wide ranging experience also includes having chaired the Australian Standing Committee on Tourism, the Australian Tourism Chief Executive Officer’s Forum as well as serving on numerous government, academic and private sector Boards and committees such as the Festival of Perth Board, Screen Industry Taskforce, and the Curtin University Board of Advisors for their Asia-Pacific Masters Program in Hotel and Resort Management and Chairman of Rally Australia.

Shane is recognized as one of Australia’s foremost tourism proponents who brings a vast range of knowledge and innovative thinking to the emerging technology and distribution developments of the tourism industry.

Stephen Wells - Executive Director

Stephen’s marketing experience spans almost 20 years. He has been involved in developing some of Australia's most successful marketing campaigns. In addition, he has developed and implemented co-operative agreements with most of Australia’s major distributors and providers of reservation and online booking systems (Polling Partners).


Stephen has also developed the corporate identities and marketing and online strategies for numerous successful leisure businesses, including national sports teams and tourism destinations.
He holds a Bachelor of Arts and Bachelor of Science (Hons.) .

Jim Swaby – Technology Manager

Jim is the Technology Manager for V³. Having over 12 years professional experience in the internet industry and over six years meeting the needs of integrating to online Distributors, reservations and booking systems, he provides an invaluable resource in making on-line technologies work for everyone in the tourism supply chain.

Andrew Lane – National Sales and Marketing Manager

Running the Sydney Office, Andrew is responsible for product and inventory acquisition. Andrew has a broad range of tourism experience extending over 15 years, including senior management roles in both Tourism Australia (then Australian Tourist Commission) and the Perth Convention Bureau. Andrew has a strong knowledge of the Open Booking Exchange solution and how it can benefit all levels of the tourism industry.

Jody Johnson – Services Manager

With 15 years experience in the travel industry and client support, Jody leads a dedicated team of support staff who are constantly monitoring and refining the support systems and materials for Providers, Distributors and Supply Partners. This includes management and audit of Help Desk and training staff, assessment, testing and processing of client feedback, involvement in the Software Development Team and continual updating of online user guides so that they always reflect the constantly evolving software functionality.

Christine Broadhurst – Accounts Manager

Christine is responsible for the day to day operations of V³’s sophisticated Payment Services. Christine leads an experienced team who ensure all participants in the new dynamic world of online tourism have their payments made in a secure neutral environment.

KEY CONTACTS

Accounts

Christine Broadhurst

Christine manages the accounting and settlement team to assist end users in their settlement processes associated with taking payments and settling commissions between distribution channels and providers.

Help Desk

Jody Johnson – Services Manager

With 15 years experience in the travel industry and client support, Jody leads a dedicated team of support staff who are constantly monitoring and refining the support systems and materials for Providers, Distributors and Supply Partners.

1300 880 683 – Toll Free
customerservice@v3leisure.com

Sales

V³ works closely with our Supply Partners to deliver frontdesk™ support, distribution and polling services throughout Australia.

Andrew Lane
Tel: +61 (2) 9287 2126
Email: alane@v3leisure.com

V3 VENTURES

V³ Ventures is transforming sectors of the leisure industry through the focused application of technology and leading-edge strategic consultancy.

In addition, V³ Ventures seizes opportunities to invest in new business opportunities, either with partners or as direct investors.

V³ Ventures has also commenced development of V³ Sport. This unique purpose-built software platform takes a revolutionary approach to the marketing of sport product inventories.

For the first time, sports businesses will have the capacity to efficiently track and innovatively manage and market sales.

Whether it's membership, corporate hospitality or retail products, V³ Sport will deliver breakthrough strategies to reach new, largely untapped markets cost effectively.

CAREERS

V³ is a leading provider of innovative software to the Australian tourism and hospitality industries.

We specialise in e-commerce, online reservations and back office services and need a part-time Help Desk Operator to assist our growing client base.

You must enjoy problem solving and have a genuine interest in our client needs and service.

Initially you will be required to work from 2 to 3 days per week, but this may increase in the near future. Hours may include some weekends and public holidays.

Your role will involve:

• Supporting clients in the installation and set-up process.
• Helping clients optimise the use of our products.
• Responding to support issues in a timely manner.

Ideally, you will have:

• Previous Help Desk or customer support experience especially for software applications.
• Sound understanding of e-commerce functionality.
• Outstanding customer relationship and communication skills, including fluent English.
• Experience in using reservations systems and/or experience in the tourism industry would be helpful, but is not essential.

Please email a one page cover letter and resume (no more than three pages) to:
customerservice@v3leisure.com

V³ is a leading provider of innovative software to the Australian tourism and hospitality industries.

We specialise in e-commerce, online reservations and back office services and need a Sales Co-ordinator to assist our expanding client base.

You must enjoy sales and have a genuine interest in our client needs and service.

Your role will involve:

• Achieving Sales Targets.
• Coordinating and establishing appointments.
• Effectively installing and training clients on the basics of the software to achieve maximum sales.
• Supporting clients throughout the sales process.
• Helping clients optimise the use of our products.
  
• Responding to sales issues in a timely manner.

Ideally, you will have:

• Previous Sales or customer experience especially for software applications.
• Sound understanding of e-commerce functionality.
• Outstanding customer relationship and communication skills, including fluent English.
• Experience in using reservations systems and/or experience in the tourism industry would be helpful, but is not essential.
• Persistence, reliability & persuasiveness traits.
• A keen attention to detail.
• Previous outbound sales experience and success.

Please email a one page cover letter and resume (no more than three pages) to:
dodonnell@v3leisure.com