ACCOMMODATION FEATURES

frontdesk™ is an affordable property management system designed specifically to help small to medium-sized hotels, guest houses, backpackers, farmstay, health retreat, self contained and B&Bs to sell more rooms online. 

frontdesk™ is the only ‘total tourism delivery solution’ which delivers control, simplicity and flexibility to your business

frontdesk™ Control

After frontdesk™, is installed on your Windows PC, you take back total control of your bookings, payments, product descriptions, rates, and customers. 

Unlike other Internet booking systems, only frontdesk™ is synchronised in real time via the Internet to the Open Booking Exchange™ technology (OBX™). 

You never have to worry about updating available rooms, maintaining manual allocations or block outs in another system.

It’s all totally seamless.
   
Once set up, your live room availability is automatically distributed through major internet distribution channels such as Total Travel and About Australia.
   
The free personalised booking website lets your guests’ book and pay online securely, direct to you. 

All offline and online bookings are automatically synchronised through frontdesk™. So you get a convenient single view of your inventory in one location. No double bookings.

frontdesk™ Simplicity

Like all great ideas, frontdesk™ simplifies everything.

Everything you need is managed through one simple graphic interface which looks a lot like a paper-based booking diary.

You certainly don't need to be a computer expert to benefit right away. Many V³customers start with limited computer experience.

frontdesk™ Flexibility

frontdesk™ does more than sell more rooms.

frontdesk™ will check-in guests, manage guest payments and expenses, generate cleaning schedules, manage guest needs during their stay, and let you continue taking bookings over the phone.

You can also:

• Instantly add, move and cancel bookings.
• Choose distributors and set your prices.
• Email confirmation of online bookings.
• Receive SMS notification of bookings in some locations.
• Personalize a ‘pricing rules engine’ including variable rates per day of the week to discounted rates for prolonged stays.
• Access customer and Agent folios allowing you to track expenses, process payments and guest requirements .
• Generate of business stationery such as tax invoices, receipts, bookings statements and registration sheets.
• Produce a variety of business management reports from cleaning schedules to sales reports.
• Get simple back office settlement processes associated with taking payments and settling commissions between distribution channels and providers, support and service providers.
• Use a customer relationship management (CRM) module..
• Secure Data Backup.
• Get free software upgrades.
• Export functionality to MYOB.

Nothing else takes care of business like frontdesk™.  It includes many of the features you would find in a large expensive hotel system, but so much easier to use.