ATTRACTION AND EVENTS FEATURES

frontdesk™ is an affordable management system designed specifically to help small to medium-sized attractions and events to sell more advanced tickets. 

frontdesk™ is the only ‘total tourism delivery solution’ that delivers control, simplicity and flexibility to your business

frontdesk™ Control

After frontdesk™ is installed on your Windows PC, you take back total control of your bookings, payments, product descriptions, rates, and customers. 

Unlike other internet booking systems, only frontdesk™ is synchronised in real time via the internet to the Open Booking Exchange™ technology (OBX™). 

You never have to worry about updating available tickets or packages, maintaining manual allocations and block outs in another system.

It’s all totally seamless.
   
Once set up, your live ticket availability is automatically distributed through major internet distribution channels such as About Australia.
   
The free personalised booking website lets your guests book and pay online securely, direct to you. 

All offline and online bookings are automatically synchronised through frontdesk™. So you get a convenient, single view of your inventory in one location. No double bookings.

frontdesk™ Simplicity

Like all great ideas, frontdesk™simplifies everything.

Everything you need is managed through one simple graphic interface which looks a lot like a paper-based booking diary.

You certainly don't need to be a computer expert to benefit right away. Many V³customers start with limited computer experience.

frontdesk™ Flexibility

frontdesk™ does more than sell tickets and packages.

frontdesk™ will issue tickets, manage customer payments and expenses, generate reports, manage customer details, and let you continue taking bookings over the phone.

You can also:

• Instantly add, move and cancel bookings.
• Add alternative descriptions and pricing for your products eg. Create a '2 Day Pass', and a '2 Day Pass with Drink Vouchers' where you have total of 200 tickets to sell. Both of these types of tickets can come off the one event/attraction, with the same date and time.
• Set the number of tickets per event/attraction.
• Choose distributors and set your prices.
• Email confirmation of online bookings.
• Receive SMS notification of bookings in some locations.
• Personalise a ‘pricing rules engine’ including variable rates per attraction/event for Adult, Child and Concession.
• Access customer and agent folios allowing you to track ticket sales, process payments and mamage customer requirements.
• Generate business stationery such as tax invoices, receipts and bookings statements.
• Produce a variety of business management reports such as sales reports and commission reports.
• Get simple back office settlement processes associated with taking payments and settling commissions between you and your distribution channels.
• Use a customer relationship management (CRM) module.
• Be confident of secure data backup.
• Receive free software upgrades.
• Export financial information to MYOB.

Nothing else takes care of business like frontdesk™.  It includes many of the features you would find in a large system, but so much easier to use.