frontdesk

V3 knows it's all about bookings.  frontdesk is the business management tool for ALL small to medium sized tourism businesses.

frontdesk is an easy-to-use, unique online booking system and property management system, helping more than 6,000 tourism businesses to sell their rooms, tours and tickets online by making them bookable on crucial sales channels.

Designed for small hotels, B&Bs, guesthouses, self-catering properties, tours, attractions and small-ticketed community events. It is purpose-built specifically as a TXA Connected Booking System and has the most integrated and advanced TXA connection.

Frontdesk boosts your online bookings at low cost without you losing control.

You won't need to worry about juggling manual allocations of your rooms or seats across your sales channels.

Avoid double-bookings - frontdesk automatically and instantly synchronises online and offline bookings.

To see how frontdesk makes life easier for you and your customer;

WATCH VIDEO:

Find out more about frontdesk here




Join the online booking revolution;

Increase occupancy and yield through an influx of new online bookings from your own website and over 100 leading channels and myriad of emerging non-traditional online distribution channels.

frontdesk’s unique Direct to Provider payment model drives down cost of sale. You’re cash-positive from date of booking.

You control your bookings via full reports, track expenses, process payments, record guest requirements and print invoices.

frontdesk is your 24-hour receptionist and reservations office!

You control display of your business details, descriptions, photos and pricing.

Free system installation, set-up, training and first-rate customer service, with continuous training and advice.

Activate your website with live inventory. You control your booking pages.

Revolutionary payment model: Funds are directly deposited in your bank at the time of booking.

Safe and secure credit card payments.

Easily generate repeat business using frontdesk’s inbuilt CRM program.

Frontdesk Costs:

No more diaries and charts, use frontdesk to manage all your bookings – online and offline
Offline bookings (phone, email or walk in) do not incur charges.

Accommodation
0 – 5 inventory No monthly charge*
6 – 10 inventory $39 per month
11 – 15 inventory $59 per month
16+ inventory $79 per month

Tours
0 – 3 tours No monthly charge*
4 – 7 tours $39 per month
8 – 11 tours $59 per month
12+ tours $79 per month

Attractions & Events: No monthly charge

The above pricing is dependent on a “Book Now” button on the operators web site;

*$39 per month licence fee will be charged for those operators who do not wish to have a Book Now button on their website;

*$150 per month licence fee will be charged for those operators with 5 rooms or more, who do not wish to have a Book Now button on their website.

frontdesk providers are subject to a booking fee ONLY when they receive a booking and AFTER payment has been made and received into their bank account:

1. frontdesk transaction cost

All online bookings received via frontdesk are subject to a 5% - 6% (inc GST) Success Fee Off line bookings do not incur any charge.

2. Online Merchant Facility Fee (Bank Fee - charged by the Bank)

Allows proceeds from online sales to be placed directly into your bank account Requires Online Merchant Facility (OMF) which is different to EFTPOS. BWA, NAB and Commonwealth charge fees around 1% inc GST, Frontdesk staff can help you work through the process of establishing an OMF.

4. Distributor Commission

Range from 0% to 15% and are set and charged by the Distribution Website. Product Provider controls which websites they opt in to and at what price.